> For the complete documentation index, see [llms.txt](https://docs.deepconverse.com/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.deepconverse.com/product-docs/integrations/supported-integrations/zendesk-sunshine-conversations.md).

# Zendesk Sunshine Conversations

You can create a connection with Zendesk from [Admin Dashboard.](https://admin.deepconverse.com/dashboard)

1. Navigate to the **Account section**.
2. Click on **Add Connection** to add the connection
3. Select **Zendesk Sunshine Conversations** 
4. Provide the connection name
5. Select Authorization Type 
   * OAuth2
6. Click on Link Account

                 

   <figure><img src="/files/I3KQgQUDqjguQVOtWtTu" alt="" width="375"><figcaption></figcaption></figure>
7. &#x20; Login with your Zendesk account credentials

   &#x20;          &#x20;

   <figure><img src="/files/Dst5xSildN201oh9wsV6" alt="" width="375"><figcaption></figcaption></figure>
8. Allow access for permissions

<figure><img src="/files/Bl37Fo1ntial7ao4D2FS" alt="" width="375"><figcaption></figcaption></figure>

9. Click on Test Connection to test the response of your connection.&#x20;

<figure><img src="/files/3h3M9z7TVrOrX1PyDrok" alt="" width="375"><figcaption></figcaption></figure>

#### Account Subdomain

{% hint style="info" %}
*If the help center URL is **xyz123.zendesk.com** subdomain value is **xyz123***
{% endhint %}