Zendesk Sunshine Conversations
You can create a connection with Zendesk from Admin Dashboard.
Navigate to the Account section.
Click on Add Connection to add the connection
Select Zendesk Sunshine Conversations
Provide the connection name
Select Authorization Type
OAuth2
Click on Link Account
Login with your Zendesk account credentials
Allow access for permissions

Click on Test Connection to test the response of your connection.

Account Subdomain
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