# Subprocessors

To provide services DeepConverse uses third party Subprocessors. Before adding a Subprocessor DeepConverse performs diligence to ensure the their security, privacy and confidentiality practices.  

## DeepConverse Platform

DeepConverse uses the following Sub-Processors to provide its core platform and customer support automation software services. 

<table data-header-hidden data-full-width="true"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Vendor</strong></td><td><strong>Location</strong></td><td><strong>Service Provided</strong></td><td><strong>Vendor DPA</strong></td></tr><tr><td>Amazon AWS</td><td>US (Oregon, Singapore) </td><td>Static Asset Storage, Application Hosting</td><td><a href="https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf">https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf</a></td></tr><tr><td>Google Cloud</td><td>US </td><td>Message Translation, Application Hosting</td><td><a href="https://cloud.google.com/terms/data-processing-terms">https://cloud.google.com/terms/data-processing-terms</a></td></tr><tr><td>CloudFlare</td><td>Global</td><td>Content Delivery, Traffic Filtering</td><td><a href="https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf">https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf</a></td></tr><tr><td>Datadog</td><td>US</td><td>Application Performance, Log aggregation &#x26; analysis</td><td><a href="https://www.datadoghq.com/legal/msa/">https://www.datadoghq.com/legal/msa/</a> </td></tr><tr><td>Auth0</td><td>US</td><td>Authentication Provider</td><td><a href="https://auth0.com/docs/compliance/data-processing">https://auth0.com/docs/compliance/data-processing</a></td></tr><tr><td>Sendgrid</td><td>US</td><td>Email Service Provider</td><td><a href="https://sendgrid.com/resource/general-data-protection-regulation-2/">https://sendgrid.com/resource/general-data-protection-regulation-2/</a></td></tr><tr><td>MongoDB</td><td>US</td><td>Database Hosting</td><td><a href="https://www.mongodb.com/legal/dpa">https://www.mongodb.com/legal/dpa</a></td></tr><tr><td>Microsoft Azure OpenAI</td><td>US</td><td>AI &#x26; Machine Learning, Application Hosting</td><td><a href="https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy">https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy</a></td></tr><tr><td>OpenAI</td><td>US </td><td>AI &#x26; Machine Learning</td><td><a href="https://openai.com/policies/data-processing-addendum">https://openai.com/policies/data-processing-addendum</a></td></tr><tr><td>Holistics</td><td>US</td><td>Analytics</td><td><a href="https://docs.holistics.io/docs/data-processing-agreement">https://docs.holistics.io/docs/data-processing-agreement</a></td></tr></tbody></table>