# Building Guides

Guides can be built in the DeepConverse dashboard similar to how a step by step decision tree would be built. Guides over significant advantages over decision trees.&#x20;

The allow use of AI and ability to have business rules, API callouts and decision making functionality to lead users to a resolution.&#x20;

To build a Guide flow navigate to **Guides** app on the dashboard

<figure><img src="https://534431549-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbO3m8ycFG8xg77R5w9dH%2Fuploads%2Fonb8bYPt216KNVALID5y%2Fimage.png?alt=media&#x26;token=72241d24-e050-413f-bceb-c24e7cbd8a2f" alt=""><figcaption></figcaption></figure>

From here you can now click on **Create** to give the Guide a name and meaningful description. The name and description should as descriptive as possible for the AI to be able to show guides in search or when embedded in the chatbot.

<figure><img src="https://534431549-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbO3m8ycFG8xg77R5w9dH%2Fuploads%2FoeiSb0cGpRLFU9mr4IRp%2Fimage.png?alt=media&#x26;token=37160129-cc64-46e3-82c9-6e478706fcb8" alt=""><figcaption></figcaption></figure>

Guides comprise of a collection of **Guide Step** blocks. Each of the block has the content and question to ask the customer along with possible answers that the customer can select.&#x20;

You can now drag the nodes and build a guide flow.

<figure><img src="https://534431549-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbO3m8ycFG8xg77R5w9dH%2Fuploads%2FDjz9pCZgpNNU4DFf5p0d%2Fimage.png?alt=media&#x26;token=c1f6c2da-ccce-4ff9-8b67-2696b45d9d06" alt=""><figcaption></figcaption></figure>

Here is more information on how to use guides.

{% content-ref url="../conversational-flow-builder/conversation-blocks/guide-blocks/guide-step-guide-flow" %}
[guide-step-guide-flow](https://docs.deepconverse.com/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-step-guide-flow)
{% endcontent-ref %}

{% content-ref url="../conversational-flow-builder/conversation-blocks/guide-blocks/guide-chatbot" %}
[guide-chatbot](https://docs.deepconverse.com/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-chatbot)
{% endcontent-ref %}

{% content-ref url="embedding-guides-in-chatbots" %}
[embedding-guides-in-chatbots](https://docs.deepconverse.com/product-docs/guides/embedding-guides-in-chatbots)
{% endcontent-ref %}
