> For the complete documentation index, see [llms.txt](https://docs.deepconverse.com/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.deepconverse.com/product-docs/guides/building-guides.md).

# Building Guides

Guides can be built in the DeepConverse dashboard similar to how a step by step decision tree would be built. Guides over significant advantages over decision trees. 

The allow use of AI and ability to have business rules, API callouts and decision making functionality to lead users to a resolution. 

To build a Guide flow navigate to **Guides** app on the dashboard

<figure><img src="/files/BjaZL43d1R2sYV8tSopb" alt=""><figcaption></figcaption></figure>

From here you can now click on **Create** to give the Guide a name and meaningful description. The name and description should as descriptive as possible for the AI to be able to show guides in search or when embedded in the chatbot.

<figure><img src="/files/5GOkmeQISiH9mFqTRtye" alt=""><figcaption></figcaption></figure>

Guides comprise of a collection of **Guide Step** blocks. Each of the block has the content and question to ask the customer along with possible answers that the customer can select.&#x20;

You can now drag the nodes and build a guide flow.

<figure><img src="/files/zsQ8H7DiKmtrtt9AF4gC" alt=""><figcaption></figcaption></figure>

Here is more information on how to use guides.

{% content-ref url="/pages/vemeKpoo81zBGpzENlPR" %}
[Guide Step (Guide Flow)](/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-step-guide-flow.md)
{% endcontent-ref %}

{% content-ref url="/pages/uhXrQiT66a4lrQjsPIQN" %}
[Guide (Chatbot)](/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-chatbot.md)
{% endcontent-ref %}

{% content-ref url="/pages/GYqpC8VpGWhce3HpcSZl" %}
[Embedding Guides in Chatbots](/product-docs/guides/embedding-guides-in-chatbots.md)
{% endcontent-ref %}