# Guide (Chatbot)

You can use the Guide node to reference a Guide in the chatbot. You can drag the Guide node and the choose the specific Guide that you want the customer to go through.

The Guide block has three transitions dependent on the outcome of the guide.

#### Solved

Customer goes through the Guide and reaches a Solved step. At this point you can connect Solved transition to how you want to respond to the customer.

#### Unsolved

Customer goes through the Guide and reaches a Unsolved step. At this point you can connect Unsolved transition to how you want to respond to the customer.

#### Skipped

Customer goes through the Guide and closes the Guide without completing it or reaching a Solved/Unsolved state. At this point you can connect Skipped transition to how you want to respond to the customer.

<figure><img src="/files/aJDZ0U3W3TVWEqnE1quE" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.deepconverse.com/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-chatbot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.