> For the complete documentation index, see [llms.txt](https://docs.deepconverse.com/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality.md).

# Advanced Functionality

- [Connection Override](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/connection-override.md)
- [User Identity Verification](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/user-identity-verification.md): Verify the identity of users
- [Announcements](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/announcements.md)
- [Channel Specific Functionality](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality.md)
- [Zendesk Sunshine Conversations](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-sunshine-conversations.md)
- [How to handle image and file uploads in Zendesk Sunshine Conversations?](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-sunshine-conversations/how-to-handle-image-and-file-uploads-in-zendesk-sunshine-conversations.md)
- [Zendesk Chat (Classic)](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-chat-classic.md)
- [How to handoff conversations to Zendesk Chat (Classic) ?](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-chat-classic/how-to-handoff-conversations-to-zendesk-chat-classic.md)
- [Calendly](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/calendly.md)