Chatbots Themes can be customized to reflect your brand closely and provide a more personalized conversational experience to your customers.


  • Navigate to the Chatbot App in the admin dashboard

  • Under the Bots section select the chatbot for which you would like to customize the theme.

  • Select the Theme tab to customize the theme for the bot. You will be able to preview the theme before saving it.

In the theme tab you will be able to select the following options:

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