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Integrating with Google Analytics
When you use the DeepConverse chat widget you can also integrate it seamlessly with Google Analytics. This allows you to use your existing GA property and track events and user interactions happening in the chatbot.
You can set the Google Analytics property in the Features > Miscellaneous section of your chatbot (shown below)
This feature requires Google Analytics 4
We list out the events that are tracked with different interactions in the chatbot.
You will be able to see the events show up in Google Analytics. Now you use these events to filter and segment users and create views based on them.