Adding widget to your website

You can add the chatbot to your website by following the steps below.

  1. Open the Chatbot that you are planning to add to your help center

  2. Navigate to the Settings > Deployment and copy the snippet for your chatbot. Note: You can toggle between the draft and published version

  3. Next, add the script tag to the head or the body tag of the webpages you want the chatbot to be shown Navigate to the webpage you will now be able to see the chatbot appear.


The chatbot script is by default configured to always show the widget. In cases you want to customize when the widget shows and metadata refer to the article below.

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