# Supported Integrations

Once you have a basic structure for the informational chatbot and ticket automation, the next step would be to connect to an external system such as a CRM.

Common use cases include:

* Creating, Updating tickets
* Fetching order status
* Modifying orders
* And many more.. 

**DeepConverse integrates with the following tools out-of-box**

* [Zendesk](https://docs.deepconverse.com/product-docs/integrations/supported-integrations/zendesk)
* [Zendesk Sunshine Conversations](https://docs.deepconverse.com/product-docs/integrations/supported-integrations/zendesk-sunshine-conversations)
* [Salesforce](https://docs.deepconverse.com/product-docs/integrations/supported-integrations/salesforce)