# Embedding Guides in Chatbots Guides can be embedded into the chatbot using the Guide block. {% content-ref url="/pages/uhXrQiT66a4lrQjsPIQN" %} [Guide (Chatbot)](/product-docs/conversational-flow-builder/conversation-blocks/guide-blocks/guide-chatbot.md) {% endcontent-ref %} Customers can go through Guides in the chatbot and troubleshoot issues seamlessly. Here is an interaction example. {% embed url="" %} ### Events When a customer goes through a Guide there can be three outcomes. 1. Solved 2. Unsolved 3. Skipped For Solved/Unsolved we track that as an Answer Feedback given for the specific guide that is presented to the customer. You can make use of the emitting events on the transitions if you want to mark the chatbot conversation as Successful or Unsuccessful. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.deepconverse.com/product-docs/guides/embedding-guides-in-chatbots.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.