Predefined Parameters
Last updated
Last updated
The system will prepopulate common parameters to help make decisions in the flows. Below is a list of the predefined parameters.
IP Address of the customer
User agent of the browser
Parsed representation of the user agent
Example:
{"device": {"brand": "Apple", "family": "Mac", "model": "Mac"}, "os": {"family": "Mac OS X", "major": "10", "minor": "9", "patch": "4", "patch_minor": null}, "string": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.104 Safari/537.36", "user_agent": {"family": "Chrome", "major": "41", "minor": "0", "patch": "2272"}}
Country identified by Cloudflare
Conversation Id
Last Action taken by the customer
Channel being used for the conversation
Currently active intent
URL Path the chatbot was loaded on
Browser hostname
Referrer of the webpage where bot was loaded
If the user is on a mobile device