March 2024
In this release we are rolling out major updates to our dashboard. An easier to use navigation. Improvements to the flow builder and bug fixes throughout.
✨ New
Updated the navigation pane for the dashboard to allow the easier switching to different pages.
Now you can see the type of site you are in Sandbox or Production
Increased view of the flow builder to maximize the space available to view the flows
Added ability to expand the text box during the editing of sentences in the builder
Knowledge Sources now have a history of the crawl status
Revamped menu for the additional items in the Guide and Webhooks builder allowing for easier access while keeping the flow builder open
New node selector on the transition allowing for faster development
A new popup for the menu and options available on a node to allow for easier view of the flow builder
Copy single or group of nodes across tabs now available
Generated sentences and suggestions for intents now generally available
Analytics timezone now changes depending on the viewer without need for manually changing it
Ability to see full connectors audit logs with action called and outcomes with filtering.
Added ability to reconnect a Salesforce chat back to same agent on routing it back using the agent_id from the previous conversation
Improved resilience to server restarts to connect active Salesforce chats back to the agents
Fixed timing issue with Announcements
Integration available with Recharge Payments
Data table size selector has been fixed
Property edit regression has been fixed
Flow copy across sites with multiple chatbots has been fixed (in some flows we saw the copy had errored out)
Transitions are now limited to allow connectivity to a single node
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