Conversations Endpoint
Last updated
Last updated
The Conversations endpoint returns data about the Conversations your bot has with your customers. Conversation data includes the following fields.
Here is a sample request for the conversations endpoint
To iterate through the results pass the cursor
value till the cursor returned by the API is null
Conversation ID (_id) | Unique id for the conversation |
Start Time (startTime) | The conversation's start time. |
Last conversation action time (lastActionAt) | The time of last conversation update. |
Locale (locale) | Locale of the conversation |
Tags (tags) | List of the tags added to the conversation such as resolved, informed, liveChat etc. |
Metadata (metadata) | All the metadata stored as part of the conversation. This will include system and user set parameters |